facilities
Experience tennis without limits at our state-of-the-art indoor facility. Climate-controlled courts, top-notch equipment, and unmatched amenities.
OUR TERMS OF SERVICE AND POLICIES
Effective Date: 9/8/2024
Welcome to Time To Tennis. By booking a court with us, you agree to these terms:
1. Booking and Payment
Booking: Make reservations through our website, app, or in person. Payment is due at the time of booking.
2. Rescheduling
Reschedule: You can reschedule your booking up to 24 hours before your original time. Rescheduling depends on availability.
No Cancellation: We do not offer cancellations or refunds.
3. Using the Facility
Rules: Follow our facility rules.
Liability: We’re not responsible for injuries or damage during your visit.
4. Conduct
Behaviour: Be respectful. Disruptive behaviour may lead to removal and no refund.
Personal Items: Keep track of your belongings. We’re not liable for lost or stolen items.
5. Changes to Terms
We can update these terms anytime. Changes are effective when posted on our website.
6. Contact Us
For questions, contact us at +6012-9893940
Effective Date: 9/8/2024
We respect your privacy. Here’s how we handle your information:
1. What We Collect
Personal Info: Name, email, phone number, and payment details.
2. How We Use Your Info
Manage Bookings: To handle your reservations and payments.
Communication: To send you booking details and offers (you can opt out of offers anytime).
Improve Services: To make our services better.
3. Security
We use reasonable security measures to protect your information.
4. Third-Party Services
We use third-party services for payments and analytics. Check their privacy policies as well.
5. Your Rights
You can request to access, correct, or delete your personal information by contacting us at mytimetotennis@gmail.com
6. Updates
We may update this policy and will post changes on our website.
7. Contact Us
For questions about this policy, contact us at +6012-9893940.
Effective Date: 9/8/2024
Here’s how we handle refunds and returns:
1. Rescheduling
Reschedule: You can reschedule your booking up to 24 hours before your original time, subject to availability.
No Cancellation or Refunds: We do not offer cancellations or refunds.
2. Special Requests
Exceptions: Special refund requests (e.g., emergencies) will be considered on a case-by-case basis.
3. Contact Us
For questions about rescheduling or policy details, contact us at +6012-9893940
